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Kaboomslots Casino Contact: Chat, E-mail or Phone

Reach Kaboomslots Casino support by live chat, e-mail or phone any hour of the day, seven days a week, on 24/7 support.

Get in Touch 234,000+ players trust us

Paid today

736,292 A$

3,843 Playing now

Anjouan licensedOperating under license ALSI-498299 issued by Anjouan Offshore Finance Authority since 2012

15-minute average withdrawalA$16M paid weekly with withdrawal times averaging 15 minutes across all payment methods

256-bit SSL encryptionBank-grade 256-bit SSL protects every transaction and login across all devices

Something Has Gone Wrong

Which Support Channel Suits You?

By the end you will know which channel fits your question and how long a reply typically takes.

Start Live Chat

Start live chat for a locked account, a stuck bonus or any question you want settled in minutes; a person typically answers within three minutes, every hour of the day.

Open Chat

Your Paper Trail

Write to [email protected] for statements, copies of documents or anything you need in writing; replies usually land within two hours and keep a record.

Write to Us

Rather Speak to Someone?

Call +61 2 9346 1688 (AEST) when you want to talk it through aloud, day or night; typical pick-up takes about five minutes, and never share your password.

Call Now

Kaboomslots Casino in Australia

Is Help Available in My Time Zone?

Australia-facing support runs the Kaboomslots Casino way: the same round-the-clock desk, on a number you can dial locally.

How to Reach Us

Australian phone+61 2 9346 1688

Support time zoneAEST

LanguagesEnglish, German, Finnish, Norwegian

Support e-mail[email protected]

Who Supervises

Supervisory authorityAnjouan Offshore Finance Authority, ALSI-498299

Help and Care

Gambling helpGambling Help Online, Lifeline Australia, BetStop National Self-Exclusion Register

Where Can I Get Help That Isn't Yours?

Gambling problems respond to support that sits outside any casino. Three independent organisations in Australia take that role: Gambling Help Online, Lifeline Australia and BetStop National Self-Exclusion Register. Each one answers people directly and none of them reports back to us.

Gambling Help Online. Counsellors talk through gambling pressure online, with confidential sessions available around the clock and no cost to you.

Lifeline Australia. Crisis supporters answer calls from anyone in distress, including players whose losses have started to affect their mental health.

BetStop National Self-Exclusion Register. A national register lets you block yourself from gambling services across Australia in one step, and the block holds everywhere.

Five Departments

Which Inbox Do You Need?

Address your message to the desk that owns the job and your query lands with a specialist instead of a general queue.

Your Account

General support[email protected]

Document verification (KYC)[email protected]

Money Matters

Deposits and withdrawals[email protected]

Other Requests

Complaints[email protected]

Personal data and privacy[email protected]

Business and partnerships[email protected]

Kaboomslots Casino Operator File

Check the Company Holding Your Account

Reach for this when you want to know whose name sits behind the account you opened.

Company

Legal nameKaboomslots Casino LLC

Company number247991 (Anjouan)

Registered addressHombo Road, Mutsamudu

License

RegulatorAnjouan Offshore Finance Authority

License numberALSI-498299

Written contact

Support e-mail[email protected]

Reply Speed

Kaboomslots Casino Replies in Minutes, Not Days

Reading this leaves you knowing which channel answers soonest and how long each one usually takes.

Live chat

Chat hours24/7 support

First chat replyThree minutes typical

Clock used hereAEST

E-mail

E-mail address[email protected]

E-mail replyTwo hours typical

Phone

Phone number+61 2 9346 1688

Phone waitFive minutes typical

Gather These Before You Contact Us

Pull these together first so the first reply can solve rather than ask.

Your registered e-mail address
Photo identification document
Proof of address document
Screenshot of your payment method
The exact time of the issue

Kaboomslots Casino Licence Facts

Who Holds the Licence and Who Answers Me?

Clears the leftover doubts about licences, languages and response speeds before you ask.

trustWho licenses Kaboomslots Casino and where is the licence?+

Anjouan Offshore Finance Authority regulates Kaboomslots Casino under licence ALSI-498299, held by Kaboomslots Casino LLC, company number 247991, based at Hombo Road, Mutsamudu. Australian players deal with that offshore regulator rather than a local one.

trustDo I need to give a reason to get my data copied or deleted?+

Do ask, and [email protected] handles both requests. Expect a reply within two hours, then a wait while the team confirms it is really you. Deletion of some records may lag while licensing duties apply.

trustWhere do I find my account details for support?+

Where the chat or inbox asks for your details, quote the email address you registered with and any recent deposit amounts. Never send your password, because support will not ask for it. Payment method screenshots speed things along.

trustDo I need to write in English to be understood?+

Do I need to speak English to get help? No, the team also answers in German, Finnish and Norwegian. Live chat and email suit those four languages best. Phone lines run in English.

trustWhere do I close my Kaboomslots Casino account for good?+

Where can I shut my account down? Live chat closes it fastest, with an email to [email protected] as a backup. For a lasting block from Australian licensed sites, BetStop National Self-Exclusion Register is the stronger step.

trustWhat happens when I send my documents in for verification?+

When you send photo identification, proof of address and a payment method screenshot, verification usually completes within fourteen hours. Busy periods can stretch that, and incomplete documents restart the clock. You hear back by email either way.

trustHow long do I wait for help at night or on a weekend?+

When can I reach a person? Support runs around the clock, every day, including nights and weekends. Times shown on this page use AEST, the zone most Australian players live in. Average waits land near three minutes on chat and five on the phone.

Get It Escalated Properly

Put Your Complaint in Writing First

Read this to know exactly where a complaint goes, who reviews it and what you hold at each step.

Where Do I Send It?

Send the details to [email protected], naming the date, the amount and what went wrong. Support logs it and sends you the case reference to keep.

How Long Until an Answer?

Hold that reference and reply with any proof you have, such as a payment screenshot. Email answers typically land within two hours, and chat replies in about three minutes.

Kaboomslots Casino Senior Review

Kaboomslots Casino passes an unresolved case to a senior reviewer, who checks the account history and answers in writing. Quote your reference so nothing is reopened from scratch.

Beyond the casino, a regulator

If the internal ruling leaves you unsettled, take the reference and the correspondence to the Anjouan Offshore Finance Authority, the regulator named on this page, for an outside decision.